#WE NEED MORE INFO TO REDEEM YOUR CARD HOW TO#
#WE NEED MORE INFO TO REDEEM YOUR CARD INSTALL#
#WE NEED MORE INFO TO REDEEM YOUR CARD UPDATE#
#WE NEED MORE INFO TO REDEEM YOUR CARD ANDROID#

This method is not for those who already have redeemed the cards and money is now in play balanceġ) Create a new google acc on the device where u need to buy an app or do in app purchaseĢ) If making an in app purchase, make sure you are logged in using facebook or any other social acc in game to save your progressģ) Remove all google acc from the device and keep only the new one logged inĥ) Go in game and make purchase ( You have to remove all other google accounts other than the new one, otherwise this won’t work) I hv a solution for those who are not able to redeem their gift cards Incoming is a user-shared workaround that may help.

#WE NEED MORE INFO TO REDEEM YOUR CARD HOW TO#

Here’s how to create a new payments profile. Here’s the video showcasing the same:Īnother potential workaround is to delete your existing payment profile and create a new one by selecting a supported country.

#WE NEED MORE INFO TO REDEEM YOUR CARD INSTALL#

All you have to do is install a VPN, and then using the VPN, connect to the USA (or the country from where you bought the gift card).Ĭlear the storage of Google Play Store, and then you should be able to use the Google Play balance.

#WE NEED MORE INFO TO REDEEM YOUR CARD UPDATE#

Update 2 (June 25)Ī user-shared workaround has now caught our site which appears to resolve the issue. More info can be found in the Play Gift Card Terms of Service. Google’s new user policy, states that users can’t complete transactions or redeem Gift Cards that are purchased outside the country or region of residence. Google has the following information to share: Update 1 (June 21)Ī product expert has now come up with the following information from Google: We shall continue to keep an eye on this and update as and when we get more info. With that, it is a matter of waiting to see what becomes of the issue as Google continues to look into it. If I have any information or updates I’ll let you know here. Thanks for sharing your experience with the issue, I passed your reports along to Google. Indeed Ahmed, there have been lots of similar reports over the past day or so. This issue has been brought to the attention of Google and in response, a Product expert has been noted telling the affected users that the issue has been forwarded to the relevant teams at Google. Which I have previously been doing for over a year on this account without incident. I have same issue every time I try to make an in-game purchase. This, according to these affected users, is even after them doing the same transactions before in the same region with cards purchased in the same region, making this issue even more bizarre. See the gift card terms of service.Īffected users report that when trying to redeem the gift cards, Google Play throws up an error, notifying users that the cards can only be used in the regions they were purchased. Whenever i try to purchase diamonds in game i get this Google Play error -Couldn’t complete your transaction, Gift card can only be used in the country where they were purchased. Reports now indicate that some Google Play users are unable to complete a Gift card transaction. However, there seems to be an issue with these Gift cards, at least according to users on the community forums.

Google Play Gift cards offer users a way to pay for apps and games on the Google Play Store instead of having to link their credit cards to Google Pay. This, as it is more seamless for the user and offers developers one less step to worry about. Well, except Huawei obviously - and devices sold in China.Īs a result, many app developers resort to using Google’s own in-app payment solutions to monetize their apps.

#WE NEED MORE INFO TO REDEEM YOUR CARD ANDROID#

The Google Play Store is the primary source of apps for many Android users as it comes pre-installed on all Android devices. Original story (published on June 17, 2021) follows: New updates are being added at the bottom of this story…….

We need more info to redeem your card